Return Policy
Our return and refund policy.
Return Policy
KwetuShop offers a hassle-free return policy for your peace of mind.
Return Period
You can return most items within 14 days of delivery.
Eligibility
Items must be in original condition, unused, and in original packaging.
Return Process
- Log into your account and initiate a return
- Pack the item securely
- Attach the return label
- Ship the item back
Refunds
Refunds are processed within 5-7 business days after we receive the returned item.